Hi All, so I had not heard anything back from the insurance company or the agent handling my case. So today I phoned him and he said he had only just yesterday got all the facts and figures in. He emailed Action Motorcycles and told them to go ahead and order the replacement parts. So yay they are going to repair the scooter. I reminded him that I have a large Givi windscreen sitting at SG Power waiting to be picked up and will go get that in the next few days and take it over to Action's shop. That will lower the cost of the bill too. So glad that they are not writing it off, can't wait till it is repaired and back on the road. One happy Sally.