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Re: Suzuki cancelling the contracts of over 20% of it's deal

LeDude said:
better check with my favorite Suzuki dealer tomorrow to make sure they are still in business....

thanks for posting this, it concerns us all...

HAHAHAHAHAHAHAHAHAHAHA.!!!!!!!!! Some dealerships deserved to be dropped... from stories posted by Burgman owners here on BUSA.........!!!! There are dealers who are "under-producers" for Suzuki. Chrysler Corp did the very same thing a few years back and they are still going strong!!

My dealership, which is Bettencourt Honda/ Suzuki in West Bridgewater, MA is a full-service dealer selling just about every one of the Suzuki products from ATVs to Hyabusas and everything in between. AND with great mechanics and techs.....!!! Hats off to Bettencourts............ :thumbup: :thumbup:
 

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Re: Suzuki cancelling the contracts of over 20% of it's deal

When they did it in the UK it did not really effect me as the dealer I used was not closed
but they did send me a voucher for £35 about $53 to spend on Suzy bit's.
 

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Re: Suzuki cancelling the contracts of over 20% of it's deal

Thanks for the heads up Noth I guess I'll have to see if my dealer is still a dealer, should make things interesting when trying to secure replacement parts.
 

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Re: Suzuki cancelling the contracts of over 20% of it's deal

v8eyedoc said:
LeDude said:
better check with my favorite Suzuki dealer tomorrow to make sure they are still in business....

thanks for posting this, it concerns us all...

HAHAHAHAHAHAHAHAHAHAHA.!!!!!!!!! Some dealerships deserved to be dropped... from stories posted by Burgman owners here on BUSA.........!!!! There are dealers who are "under-producers" for Suzuki. Chrysler Corp did the very same thing a few years back and they are still going strong!!

My dealership, which is Bettencourt Honda/ Suzuki in West Bridgewater, MA is a full-service dealer selling just about every one of the Suzuki products from ATVs to Hyabusas and everything in between. AND with great mechanics and techs.....!!! Hats off to Bettencourts............ :thumbup: :thumbup:
My dealer is also Bettencourts.. (my 650 is there now & bill is pushing me to pick it up... sorry.. not yet..because of this F'n snow)..I understand that they are the oldest dealer in the US.. and so far I have had zero issues with them... but.. loss of dealers is always bad... One of the things that I liked about the Burgman was a strong dealer network.. as opposed to Piaggio when I had to really worry about where a dealer was, what kind of job they did & so on..
 

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Re: Suzuki cancelling the contracts of over 20% of it's deal

I can name 2 dealers I hope they close locally........
 

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Re: Suzuki cancelling the contracts of over 20% of it's deal

/\ ditto, local ones here (lower AL) seem more interested in shop-vac'ing money from my wallet than any service.

Oh where are the small shops when you need one :(
 

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Re: Suzuki cancelling the contracts of over 20% of it's deal

v8eyedoc said:
LeDude said:
better check with my favorite Suzuki dealer tomorrow to make sure they are still in business....

thanks for posting this, it concerns us all...

HAHAHAHAHAHAHAHAHAHAHA.!!!!!!!!! Some dealerships deserved to be dropped... from stories posted by Burgman owners here on BUSA.........!!!! There are dealers who are "under-producers" for Suzuki. Chrysler Corp did the very same thing a few years back and they are still going strong!!

My dealership, which is Bettencourt Honda/ Suzuki in West Bridgewater, MA is a full-service dealer selling just about every one of the Suzuki products from ATVs to Hyabusas and everything in between. AND with great mechanics and techs.....!!! Hats off to Bettencourts............ :thumbup: :thumbup:
Over the years when I lived in Plymouth I bought four or five bikes from Bettencourt's--good people, that stand 110% behind what they sell...
 

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Re: Suzuki cancelling the contracts of over 20% of it's deal

Any good company that has dealers world wide needs to weed out the bad dealers. If not they will not keep a good reputation.
 

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Re: Suzuki cancelling the contracts of over 20% of it's deal

They don't have to cancel them around here, they do that themselves. At one time I had a dealer within 15 miles at all four points of the compass. Three of them are gone & only one was replaced.
There have been three different Kymco dealers & they are all long gone.
I have been giving thought to buying the new BMW scooter but the sparse dealer network is
a major consideration.
 

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Re: Suzuki cancelling the contracts of over 20% of it's deal

The dealer where I bought my current Burg 400 went out of business a couple of yrs ago. He was a multi brand dealer and I really liked it. It was 25 miles away and was the closest dealer to me.

The dealer that I go to now is 40 miles away and I sure do not want to lose him. He is a multi brand dealer and also does a great job for me.

If they get closed down by Suzuki, I will have to travel 60 plus miles in heavy traffic to get parts and my Burg serviced from dealers that I trust. It is not a good situation and might make me a "former scooterist".
 

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Discussion Starter #14
Re: Suzuki cancelling the contracts of over 20% of it's deal

When I bought my Piaggio MP3 500, I had a really great dealer 4 miles from my house... They went under & after 6 months or so, a new dealer was appointed about 40 miles from my house.. It was way too much hassle... I traded the Piaggio in for my Burgman... so each situation is significant only to those involved... And regardless... I hate to see a reduction in the dealer network for any reason...
 

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Re: Suzuki cancelling the contracts of over 20% of it's deal

I have a couple of dealers in the city here where I live. One of them I just bought my Burgman from (my second new bike purchase from them), and one that has horrible reviews online. I typically try to avoid getting too worked up over feedback online, because things happen, but I've called the dealership a few times and they were rude each time I called them. The last time I called them they told me I had to physically drive down to the store (which is about 30 mins from here) before they would let me know if they had a Burgman in stock. Sometimes thinning the herd isn't such a bad thing. I would be surprised if it affected shops in remote areas so much as it does in cities with multiple dealerships, such as in the case here.

TeeMon said:
If they get closed down by Suzuki, I will have to travel 60 plus miles in heavy traffic to get parts and my Burg serviced from dealers that I trust. It is not a good situation and might make me a "former scooterist".
Perhaps you're looking at it wrong. Maybe it's the universe's way of telling you that you it's time you opened a Suzuki dealership in your city. :)
 

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Re: Suzuki cancelling the contracts of over 20% of it's deal

BTW: For what it's worth, the first time I had ever seen a Triumph dealership was back around 2005. There was a small dealership on a small road in the middle of no where on the outskirts of Jacksonville NC. The building appeared to be about 100 years old, and it was located in a gravel parking lot. A few years later I went back, and found they had lost their dealership agreement with Triumph.

A few miles away a new company picked up the Triumph dealership for that area. Shiny clean building with paved parking lot, well lit, professional looking, proper service department, etc. An employee there told me that the other company had lost its license mainly due to the location and that it didn't relay the image they were going for in the company. (I have also read online that one of the owners of the other company had gotten into a bad wreck, and there was a dispute between the owners there afterwards, so take that with a grain of salt).

I've talked to the owner of both dealerships, and while the guys in the new dealership were friendly and professional, I really like the guy I spoke too from the back roads dealership. He was friendly, very personable, and seemed to really love Triumphs. I would have purchased from either company without hesitation. In the end, I guess Triumph had an image they wanted to convey to buyers.

Today Triumph has a much larger presence in the US than they did back in 2005, and has expanded their product line quite a bit since then. I wouldn't be toooooo concerned about what Suzuki is doing just yet.
 

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Re: Suzuki cancelling the contracts of over 20% of it's deal

We have a small Suzuki dealer here in Bastrop TX. I don't believe they are selling many Burgman 400s or Execs as the same bikes scooters have been sitting on the floor for a long time. However they deversified and are now selling all manner of powersports--even tractors. The two owners are good guys and I hope they can continue in business. I admire anyone who who has the courage to be an entrenpreneur in these difficult economic times.
 

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Re: Suzuki cancelling the contracts of over 20% of it's deal

Well in tough economic times things have to be reconfigured and if a commercial relationship is not generating mutual wins there can be no future in it.

Leaving aside the flat or declining sales volume, this forum bears at least some responsibility for the loss of servicing revenue. :lol:
 

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Re: Suzuki cancelling the contracts of over 20% of it's deal

NormanB said:
Well in tough economic times things have to be reconfigured and if a commercial relationship is not generating mutual wins there can be no future in it.

Leaving aside the flat or declining sales volume, this forum bears at least some responsibility for the loss of servicing revenue. :lol:
Those **** do-it-your-selfers. :x :wink: :p
 

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Re: Suzuki cancelling the contracts of over 20% of it's deal

Not for forget, Suzuki perhap ask larger dealer to have sub facility, this mean good large dealer in more better financial position, may obtain larger piece of pie, larger territory + bigger market + offer better service in some area than cancel dealer.

Hardlie do that a few year back to improve network.
 
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