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3,599 Posts
I recently purchased a new Shoei Qwest helmet from MotorcycleGear.com pretty cheap(under $250). It is a very nice Snell approved helmet that I can wear at the track on track days and extremely comfortable on long rides. The only down side is the fact that the shield is extremely prone to excessive fogging. I was able to remedy it quickly by applying Cat Crap (de-fogging cleaner) to it and solving my issue. I registered the helmet and added a comment about how the shield fogged up the first time I used it and felt it was dangerous not to have added an anti-fog agent to their shields. I got an email back stating that I would be sent a pinlock shield to eliminate the fogging issues at no charge. I never asked for or expected them to send me anything but was more interested in what, if any, response would be given to my comment.
All I can say is Kudo's to Shoei and their customer service! :thumbup:
All I can say is Kudo's to Shoei and their customer service! :thumbup: