Just in case anyone in the USA wants to discuss the inaccurate speedometer issue with Suzuki...
Suzuki contact information for the USA (from their website):
IF YOU HAVE A CUSTOMER SERVICE INQUIRY:
1) Use the Dealer Locator tool to locate your nearest Suzuki Dealer
or
2) Should you have a situation that you believe requires American Suzuki's immediate assistance you may call Customer Service at 714-572-1490. Customer service representatives are available from 8:30AM to 5 PM PST.
or
3) Put your inquiry in a letter, including copies of all relevant documents (service records, etc.). Include the 17-digit vehicle identification number (VIN), your full name, mailing address, and day/evening phone numbers.
Send via U.S. mail to:
American Suzuki MC/ATV Customer Service
P.O. BOX 1100
Brea, CA 92822
Customer service inquiries for Suzuki Motor Vehicles usually involve documents which cannot be handled effectively via e-mail. Therefore, inquires which cannot be answered by the Website FAQ, or your local dealer, should be submitted via U.S. mail.
Please be advised that most customer service inquires can be handled by your local Suzuki dealer, who is familiar with your area and your machine.
We have found that speaking with a trained customer service representative eliminates misunderstandings which are commonly encountered with e-mail communication. We also know that situations can be resolved quickly when all the relevant facts, events and details are discussed in a thorough manner.
It is essential to have your facts organized and available before calling us. This will speed the resolution process. Relevant information would include the following: model, vehicle identification number (VIN), mileage, date of purchase, selling and servicing dealer, names of dealer staff you have approached already plus a summary of your needs and expectations.
Please be advised that e-mail sent from this site goes only to the Webmaster, who is not located on the premises of American Suzuki. Because most customer service inquiries require documentation. E-mail will only delay a timely response to your request.