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Hello every one. New 2011 400 owner here. Not new to the site because I had at one time the Burgy 650. I really like this 400.
Well you won't believe what happened when I took possession of the bike and headed home. Got about 4 miles and decided to maka stop at a store. I noticed the front brake was weak. Left the store and had no front brake and heard a rubbing noise coming from the front. Well, I pulled into a parking lot and noticed that BOTH front calipers were off the rotors.
The lower caliper bolts were missing. Needless to say I was a tad bothered by all of this. Called the store and they came and picked me up. When I got to the store the bike was taken in and gone over for two hours.
The store owner ripped the service department a new one. My sales guy, who is great by the way, couldn't stop apologizing.
Even got lunch out of the deal.
Anyway all is well that ends well. Love the bike and changed the oil in it as soon as I got home.

I do have a question. Does anyone know how to change out the marker light that fits between the head light and turn signal bulb?
Thanks in advance and glad to be back in the Burgy saddle.
 

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Congtratz on the new bike.
You do know that one of the few things a dealer has to do to assemble the bike out of the crate is to fit the front wheel and brakes, fit the windshield and battery.
Dreadful and shameful work by your dealer they could have killed you.
Get them to change the light, I would trust them to do that - but no more than that.
 

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First I am happy you didn't have an accident. First thing a lot of people do is see what a new bike can do. Hope you got a white one, they are wicked fast :D

To change out the bulb will require removal of the front cowl. It really isn't to bad, check out the Burgman knowledge base, there are great instructions there. You sound like a guy how might be interested in modifications, be sure to do a search on Dr. Pulley sliders, many of us have done this simple mod, it is one of the best you could do.

Welcome to the amazing AN400L1 world!
 

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Discussion Starter #4
Thanks for the response guys. I really don't like to take the bike to the dealer service department. I do what I can before resorting to taking the bike in. The sales department is great but the service department leaves a lot to be desired.
Sorry but I got the slower grey model and not the white one. I will have to make due.
 

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dabimf said:
Thanks for the response guys. I really don't like to take the bike to the dealer service department. I do what I can before resorting to taking the bike in. The sales department is great but the service department leaves a lot to be desired.
Sorry but I got the slower grey model and not the white one. I will have to make due.
considering what just happened , that's a great compliment to the service department, you are to be commended for not leaving large and multiple sweaty butt prints on the window glass of the show room every morning for them to see when they get to work, with a designating arrow as to where to kiss on each one and a circle in brown lipstick
 

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"considering what just happened , that's a great compliment to the service department, you are to be commended for not leaving large and multiple sweaty butt prints on the window glass of the show room every morning for them to see when they get to work, with a designating arrow as to where to kiss on each one and a circle in brown lipstick" <----------------------MIKEY MARINE'S QUOTE!

Mikey.!!!!!! Do you have someone write all this hilarious s h I t you write..?????????????? :lol: :lol:
 

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Same thing happened to me with a new 2012 400. Less than a 100 miles front brake got really spongy and ground a bit. i stopped to check it out and the top bolt of the caliper was out and the bottom was loose allowing to pivot from top to bottom. I tightened the one bolt and took it to the dealer and they made it right. No problems since but I only have 6,000 miles on it the past few months. It seems to be a tight machine and I really like it.
 
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