Suzuki... Still waiting on the service manual. If you (someone from suzuki) really read this forum, would you at least respond to this message? Even an "I'm sorry we cannot give you a free service manual" would be a confidence builder.
I moved this post here so that I could respond to it.
Everyone should be advised that Suzuki will never respond to any posts on this forum.
Their publicly stated policy is that they do not participate in Internet forums. We do believe that they monitor some forums, and off the record, a Suzuki customer service employee told one of our members that he does monitor BurgmanUSA.
Although they do not respond, we do believe that the feedback is valuable and that they do read it, at least occasionally.
I'd also like to remind everyone that the "Feedback to Suzuki" forum is not for inter-member discussions on issues. Any post should be worded as though you were addressing Suzuki. It is acceptable to agree or disagree with a post. Any conversational posts will be removed, at the discretion of the moderators.
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