seatec said:
I would to see more stars above members names, come on guys, help out the old Goose for starting this great site
I'd love to help out Greengoose. I hadn't seen the "Support" link until I went looking for it after reading this post, because I'd never been to the home page (I don't know how I got into the forums the first time without going through the home page, but this is where I've always come directly).
Anyway, I found the link at the bottom of the Home page, but the support system is through PayPal, and there's the rub.
Several years ago I must have used PayPal to buy something, but long ago forgot about it. I went to use it last month to buy a sword, some tea ceremony utensils, and a kimono, but didn't remember my password. So I went through the "I Forgot My Password" section and was given a (long distance) number to call with a note that "Once we have positively identified you we can help you" or something like that.
After being put on hold for more than 10 minutes, on my money, I was finally told that they couldn't provide me with my password, but that I should cancel my account and start a new one. So I did...I thought.
When I again tried to complete my purchase I got a message saying that my Debit Card Number belonged to an existing account and so I couldn't use it.
I called the long distance number again to see why my old account hadn't been canceled, and they said they couldn't cancel it because my Debit Card had expired prior to me canceling it (obviously, since I hadn't used it in several years), and they couldn't cancel it until I updated the information...which I can't do because I don't know the password!
I'm a cash, metals, and goods & services guy, and I don't have any credit cards. The debit card attached to my bank account is all I have, and I'm not about to change my account so I can get a new card number just because PayPal has their heads up their collective behinds.
I've had a few mail order companies that use PayPal for all their account servicing say they'd figure out a work-around using their own account numbers, etc., but I'm boycotting PayPal completely.
If someone will accept a check or money order I'll deal with them, but if it's PayPal or nothing then it's nothing. I hope that doesn't make me unwelcome here.