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Some Suzuki dealers are very supportive of the new Super scooter market. Some are even becoming very enthusiastic about it. My local dealer is doing quite well with scooter sales, and has been taking care of my maintenance needs.
But our forum members have also encountered dealers who are scooter ignorant, and even scooter hostile. Statements have allegedly been made by a few dealers that they will never have scooters on their floor, and won't service them either. That is entirely inappropriate. If a dealer snubs a Burgman owner, or a potential Burgman customer, we should have a way to report that to Suzuki, and Suzuki should take action to address that dealer's behaviour.
But our forum members have also encountered dealers who are scooter ignorant, and even scooter hostile. Statements have allegedly been made by a few dealers that they will never have scooters on their floor, and won't service them either. That is entirely inappropriate. If a dealer snubs a Burgman owner, or a potential Burgman customer, we should have a way to report that to Suzuki, and Suzuki should take action to address that dealer's behaviour.