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Bad experience

1146 Views 7 Replies 6 Participants Last post by  Aladinbama
I just wanted to share what I consider a poor online shopping experience. It was with G & S Suzuki (gssuzuki.com) out of Wichita Falls, Texas. On 2/14/13 I ordered a clutch idler bearing for my '09 400. Their confirmation email contained no tracking info so, on the 19th I called to get an expected delivery date. Turned out he part was just shipping out that day, almost a week after ordering. Of course, the bike is down all his time and I told them I was not at all happy with their level of service and would be sharing my experience with others so, here 'tis.
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I feel your pain. By the time you get it you could have taken the old one out and brought it to your nearest bearing supply and got one the same day,
1 - 1 of 8 Posts
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