I picked up my Burgman at the end of May 2003 from Tucson Motorsports at 22nd street. They don't use the word "sweeet" to describe the Burgman and that's a good thing.
This bike is the best thing that's come my way since my 1983 450cc Suzukimatic, but better.
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Had hair raising experiences with my 1st service on my AN650K3 from servicing dealer - Sierra Cycles.
First > discovering the error myself (loose bolt/oil puddle on garage floor), second > being told by the servicing dealer that they wouldn't check it out again, third > being told by American Suzuki "what do you want me to do about it, I don't have a crystal ball", fourth > receiving refund of labor from servicing dealer after they said they understood problem, fifth > walking through servicing dealers other store in another town (Performance Cycle) while buying things and being told "leave and don't come back, because of your incident at our other store" then me trying to ask them while being shown the door "what incident?" .
I now own a service manual (from check I received) and I've learned to check out dealerships before the bike disappears behind closed doors. Gut-instinct seems to work best.
And as for my 3 weeks of toll-calls and questions to American Suzuki and Sierra Cycles and music on hold, trying to determine that a loose tranny overflow plug would not de-pressurize the flow of oil so as not to get to the right places:
No one knows.
The bike seems to work fine now and the check-ride that my local dealership did after I tightened the plug myself yielded a receipt that should qualify for free labor/parts on tranny problems beyond the one year warranty, if need be.
Bill, at Arizona Motorsports 22nd street actually found the loose bolt for me because it looked like a cover fastener to me, at first.
They're lucky to have a pragmatist like Bill there.
" It makes you strive strive strive for greater things."
- Tony Halliday
This bike is the best thing that's come my way since my 1983 450cc Suzukimatic, but better.
________________________
Had hair raising experiences with my 1st service on my AN650K3 from servicing dealer - Sierra Cycles.
First > discovering the error myself (loose bolt/oil puddle on garage floor), second > being told by the servicing dealer that they wouldn't check it out again, third > being told by American Suzuki "what do you want me to do about it, I don't have a crystal ball", fourth > receiving refund of labor from servicing dealer after they said they understood problem, fifth > walking through servicing dealers other store in another town (Performance Cycle) while buying things and being told "leave and don't come back, because of your incident at our other store" then me trying to ask them while being shown the door "what incident?" .
I now own a service manual (from check I received) and I've learned to check out dealerships before the bike disappears behind closed doors. Gut-instinct seems to work best.
And as for my 3 weeks of toll-calls and questions to American Suzuki and Sierra Cycles and music on hold, trying to determine that a loose tranny overflow plug would not de-pressurize the flow of oil so as not to get to the right places:
No one knows.
The bike seems to work fine now and the check-ride that my local dealership did after I tightened the plug myself yielded a receipt that should qualify for free labor/parts on tranny problems beyond the one year warranty, if need be.
Bill, at Arizona Motorsports 22nd street actually found the loose bolt for me because it looked like a cover fastener to me, at first.
They're lucky to have a pragmatist like Bill there.
" It makes you strive strive strive for greater things."
- Tony Halliday